Frequently Asked Questions

Everything you need to know about your INSPORT gear and orders.

How long does shipping take for domestic orders?

Standard shipping typically takes 3-5 business days. We also offer express shipping options that deliver within 1-2 business days for those who need their gear sooner.

What is your return policy for athletic footwear?

We offer a 30-day return policy for all footwear. Items must be in their original packaging and in unworn condition to qualify for a full refund or exchange.

Do you offer a warranty on high-performance equipment?

Yes, all INSPORT technical equipment comes with a 1-year manufacturer warranty covering defects in materials and workmanship under normal athletic use.

How can I track my order once it has been placed?

Once your order ships, you will receive an email with a unique tracking number and a link to our carrier's portal to monitor your delivery in real-time.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and interest-free installment options like Afterpay and Klarna.

How do I ensure I am ordering the correct size?

Each product page includes a detailed size guide with specific measurements. We recommend measuring your foot or body and comparing it to our chart for the most accurate fit.